Discovering “Why”

What promises can we make to our customers? How do we conduct ourselves? By showing our customers that we value the things that they doing, we are developing a relationship built on trust and understanding. Thought provoking questions:

• What do you get excited about when doing business with a new customer? 

• Where do you add value to their lives? 

• What are your strongest core values and how do they relate to the impact you want to make? 

• What makes your current customers loyal to your business? and what keeps them coming back? 

• What kind of feelings do you want your customers to have as a result of doing business with you? Where does that feeling come from? 

• How do you measure the success of a business transaction, for your customers?